cn444 Privacy Policy

cn444 ("we", "us", "our") is the operator of the online casino and sports betting platform available at cn444.app. We are committed to protecting the personal information of every player who uses our platform. This Privacy Policy sets out the categories of personal data we collect, the purposes for which we process it, the legal bases on which we rely, and the rights you hold in relation to your information.

By registering an account or otherwise using cn444, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this policy, you should not use the platform. We encourage you to review this policy periodically as it may be updated from time to time.

When you register and use cn444, we collect the following categories of personal data, either directly from you or automatically through your use of the platform:

• Identity data: your name, date of birth, and any identity document information provided during KYC verification.
• Contact data: your mobile phone number, and any email address you provide.
• Financial data: your mobile financial service account details (bKash, Nagad, Rocket) used for deposits and withdrawals, transaction history and account balances.
• Technical data: your IP address, device type, browser type and version, operating system, and session activity logs.
• Behavioural data: your game history, betting patterns, platform preferences, login times, and responsible gaming tool settings you have applied.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data beyond what is strictly required for responsible gaming compliance. We do not knowingly collect personal data from individuals under the age of 21.

cn444 processes your personal data only for the specific, legitimate purposes listed below. We do not use your data for any purpose that is incompatible with these stated purposes:

• Account creation and management: to register and maintain your cn444 player account, verify your identity and process KYC documentation.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad and Rocket, and to maintain accurate financial records.
• Fraud prevention and security: to detect, investigate and prevent fraudulent activity, money laundering, and unauthorised access to accounts.
• Customer support: to respond to your queries, complaints and account support requests submitted via [email protected].
• Responsible gaming compliance: to monitor player activity, apply and enforce deposit limits or self-exclusion requests, and fulfil our responsible gaming obligations.

We process your personal data on one or more of the following legal bases, depending on the specific activity:

• Contractual necessity: processing required to fulfil our obligations under the Terms and Conditions you have accepted, including account management and payment processing.
• Legitimate interests: processing to protect our platform from fraud and abuse, maintain security, and improve our services, where these interests are not overridden by your rights.
• Legal obligation: processing necessary to comply with applicable laws, regulations and lawful requests from competent authorities, including anti-money-laundering requirements.
• Consent: where you have given explicit consent for a specific processing activity such as receiving promotional communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

cn444 does not sell, trade or rent your personal data to third parties for commercial or marketing purposes. We may share your data only in the limited circumstances described below:

• Service providers: we engage trusted third-party processors — including payment processors, KYC verification providers and IT infrastructure partners — who access data solely to perform services on our behalf and are bound by strict confidentiality obligations.
• Legal and regulatory disclosure: we may disclose your data to law enforcement, regulatory bodies or courts where required by applicable law or in response to a lawful order.
• Business transfers: in the event of a merger, acquisition or sale of all or part of cn444's business, player data may be transferred to the successor entity, subject to the same privacy protections described in this policy.

All third-party service providers used by cn444 are contractually required to process your personal data only on our documented instructions, to maintain appropriate security measures, and not to retain your data beyond what is necessary for the service they provide.

cn444 uses cookies and similar technologies to operate the platform, remember your preferences and analyse usage patterns. The types of cookies we use are:

• Essential cookies: required for core platform functions including session management, login state, and security. These cannot be disabled without breaking the platform.
• Analytics cookies: used to understand how players navigate the platform, which pages they visit most frequently, and where technical issues occur. Data collected is aggregated and anonymised.
• Preference cookies: used to remember your language choice, display preferences and other personalisation settings you have selected on the platform.

You may manage cookie preferences through your mobile browser settings. Disabling essential cookies will affect the functionality of the cn444 platform. We do not use third-party advertising cookies or cross-site tracking technologies.

We retain your personal data for as long as your cn444 account remains active and for a period thereafter as required to comply with our legal obligations, resolve disputes, and enforce our agreements. Specifically, financial transaction records are retained for a minimum of five years in accordance with applicable anti-money-laundering regulations.

When personal data is no longer required for any of the purposes described in this policy and no legal obligation requires its continued retention, we securely delete or anonymise it. If you request account closure, we will initiate data deletion within 30 days subject to any outstanding legal retention obligations.

As a cn444 account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected]:

• Right of access: you may request a copy of the personal data we hold about you and information about how it is processed.
• Right to rectification: if any personal data we hold is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure: you may request deletion of your personal data where it is no longer required for the purpose it was collected, subject to applicable legal retention requirements.
• Right to restriction: in certain circumstances you may request that we limit the processing of your data, for example while a rectification request is under review.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the legality of prior processing.

We will respond to all data rights requests within 30 days of receipt. In complex or high-volume cases, we may extend this period by a further 30 days and will notify you accordingly.

cn444 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive account data, access controls limiting data access to authorised personnel only, and regular security reviews of our platform infrastructure.

While we take every reasonable measure to secure your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify you without undue delay and take immediate steps to contain and remediate the breach.

cn444 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The revised policy will be published at cn444.app/privacy-policy with an updated effective date. Where changes are material, we will take reasonable steps to notify registered players directly.

Your continued use of the cn444 platform after a revised policy has been published constitutes your acceptance of the updated terms. We encourage you to check this page regularly so that you are always aware of the current policy. If you have any questions about how we handle your data, contact us at [email protected].